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Carriage Candle Company respects and protects your privacy. Therefore, we believe that you should understand what information is collected about you at our website, how we use that information and what kinds of security measures we take to protect that information.

Collection and Information Usage
We may collect certain information about you when you visit our site, place an order, request more information and/or contact us via e-mail. The type of information that we may collect includes:

  • domain names of visitors to our site;
  • your name, home address, e-mail address and credit card information you provide if you place an order or contact us;
  • “navigational information” about the traffic patterns of our website, including the number of visits to a particular page and user-specific information on which pages a guest visits, average length of time spent on the site and similar site usage data; and
  • any information that you may choose to submit in connection with any e-mail messages, onsite surveys, registry programs, contests and the like.

This information helps us to analyze, manage and improve our website so that we may offer the best shopping experience possible. Information, such as traffic patterns and number of page visits, helps us to further develop and improve our site layout. No doubt, we also use information, such as your name, e-mail address and credit card data, to contact you, respond to your inquiries, and to process, deliver and receive payment for your purchases. We may also use such information to contact you about special offers, new products, website changes and other services that may interest you. Information we collect might also help us to diagnose problems with our server or other technical issues relating to the performance of the website.

Cookies

“Cookies” are small bits of data that a website can automatically send to your browser. Oftentimes, cookies are stored on your hard drive. We use cookies in connection with certain features on our website with the exception of those that contain personal identification information like your name. We use the cookies to store items in your shopping cart and help provide you with tailored information or services. To receive automatic notifications that you are receiving a cookie, go to your web browser to set up.

Security

Carriage Candle Company makes every effort to protect your personal information. We host our website on secure servers and use SSL secure server software. We encrypt any personal information that you give us so that no one can read it while being transmitted over the Internet. We store information in private files behind a firewall designed to protect your information by denying unauthorized access from outside users.